Privacy Policy

Last updated: [Insert Date]

KV Smartflow ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Data Controller

KV Smartflow is the data controller responsible for your personal data.

Email: info@kvsmartflow.co.uk
Phone: 01604 372966
United Kingdom

2. Personal Data We Collect

• Full name
• Email address
• Telephone number (if provided)
• Organisation name (if provided)
• Project or enquiry details

3. Lawful Basis

• Legitimate interests – responding to enquiries and discussing services
• Consent – where you provide explicit consent through the enquiry form
• Contract – where required to enter into or perform a contract

4. How We Use Your Data

• Respond to your enquiry
• Assess project requirements
• Communicate about services
• Maintain internal records

5. Storage & Security

Website enquiries are processed using Netlify Forms. Submission data may be stored within Netlify’s infrastructure and accessed only by authorised personnel. We apply appropriate technical and organisational safeguards.

6. Retention

We retain enquiry data only as long as necessary to respond and manage any resulting business relationship, or as required by law.

7. Your Rights

You can request access, correction, erasure, restriction, object to processing, and withdraw consent (where applicable) by contacting info@kvsmartflow.co.uk.

8. Complaints

You can complain to the ICO: www.ico.org.uk

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